Security
Protecting the people who depend on Pāua.
Keeping our customers and their clients safe is a responsibility we take seriously. If you research security, we would value your help.
Found something? Tell us first.
We respect and value the work of the security research community. If you have discovered a vulnerability in Pāua, we would appreciate your help in disclosing it to us responsibly.
Contact us directly at security@pauasoftware.co.nz with details of the issue, including steps to reproduce and your contact information.
Please allow us reasonable time to investigate and address the issue before any public disclosure, as we may need to coordinate with our customers. We will acknowledge your report, keep you informed of our progress, and we're grateful for your mahi in helping keep our customers safe.
Two-factor sign-in
Every worker signs in with multi-factor authentication, by default.
A full audit trail
Every change to a client record is logged, for every user, all of the time.
Hosted in Aotearoa
Client information is held on servers in New Zealand, where it belongs.
Built to be trusted
Questions about how we keep data safe?
Two-factor authentication, full audit trails, and data residency in Aotearoa New Zealand, by default. We're happy to walk your team or your IT advisors through it.